What is the hidden non-verbal message?
As an Agile coach I run into many team situations that require quick deciphering of non-verbal cues. I follow the rule of three in making sure I assign the proper meaning.
The rule of three states, that it in order to correctly assess attitudes and analyze opportunities for influence, we have to observe a cluster containing three behavioral elements.
What’s the message in the picture?
Look for a cluster of three non-verbal behavior – eyes, shoulders, hands.
If you think that this is “it’s not me” message – ask yourself what non-verbal cues are present.
Eyes down and to the side, raised shoulders and hands forward with palms facing up create a three element cluster that suggests submission, surrender, dis-ingenuousness, or pleading for forgiveness.